Refund & Return Policy

Due to the nature of our products, and to ensure the health and safety of our customers and staff, we cannot accept returns or exchanges on any item sold. Once items leave our warehouse they are considered used and unsalable. Returns or exchanges will only be accepted in the case of a damaged or defective product. Please be sure to inspect your items upon receipt.

Damaged/Defective: Items that may have been damaged in transit, or defective when received, can be returned for store credit or replacement. Please contact us within 14 days of having received the damaged/defective item so we may issue you a return authorization and shipping instructions.

Exchanges: Please contact us within 14 days of having received your shipment so we may provide you with a return authorization number. We will gladly accommodate a size exchange for items that do not pose a potential health risk.

Custom-made Items: Custom items cannot be returned. These are items including but not limited to: Dungeon Furniture, Sex Machines, Liberator Ramps, Toy Trunks, etc., are non-returnable. Please contact us should you have any questions.