Shipping FAQ

How long will it take for my order to arrive?
95% of our orders are shipped on the next business day. Weekend orders and/or orders that have custom or temporarily out-of-stock items may be delayed. Our standard ground shipping takes 2-5 business days from date of shipping, for the continental United States.

Are packages shipped discretely? What do your shipping boxes look like and how are they labeled?
All of our orders are shipped discreetly for your privacy. We use plain boxes and/or shipping envelopes. Our shipping label shows from Nefarious by Design LLC, our corporate name.

Do you ship internationally?
Yes, we ship many packages internationally. Standard shipping ranges from $40 USD. At checkout you will be given the shipping costs and options. Most orders will arrive within 1-2 weeks. Occasionally some packages will be stopped/delayed by your countries Customs Department and their customs fees may apply. Please note that we do not issue refunds for seized items not returned to us by your countries customs. This is very rare, but it can happen.

 

Shipping Internationally

All import duties, tariffs and taxes are the responsibility of the customer.

We ship to the following countries:

• Austria 
• Belgium
• Canada 
• Denmark 
• Finland 
• France 
• Germany 
• Ireland
•  Italy 
• Netherlands 
• Norway 
• Poland 
• Portugal 
• Spain 
• Sweden 
• Switzerland 
• United Kingdom

International Shipping Methods

For international orders, we ship via United States Postal Service Air Priority Mail, UPS or FedEx. International shipping is based on the weight and value of your order. Generally international shipments take 8-12 business days from the day of shipment unless your countries Customs Department causes a delay for some reason (see Customs below).

Customs

Please note that your own countries customs officials of any country are authorized to, and sometimes do open packages for inspection. We cannot accept responsibility for any orders delayed, opened, repackaged, damaged, confiscated and/or seized by your countries customs department or government.

Please be aware that we will not issue refunds/credits for any items that are damaged, opened, confiscated or seized and are not returned to us.

Contact customs officials in your country for the best information on how your order will be handled by them.

Customs duties are an additional fee that may or may not be imposed by customs officials in your country. These fees are your responsibility, and are not included in our shipping charges. For International Express shipping, brokerage fees are included with the cost of shipping. This fee does not cover any duties or taxes imposed by your local government.

Also, beware that we legally must include a description of the contents on all international orders. Our descriptions are truthful, but generic, not-sexually-related descriptions. For example, rubber plug, leather bracelets, jewelry, etc.